What are public relations?

Public relations are the management of communications and relationships between an organisation and its target audience to establish goodwill or to influence opinion.

It can change attitudes and behaviours, generate inquiries and participation by target audiences, raise funds, increase sales and membership, increase brand recognition, increase employee morale, satisfaction and retention and achieve recognition for key stakeholders.

Activities are broad and can include a mix of media relations, government relations, issues management, promotions, events and internal or external communications.

Media relations should not be confused with advertising, which is paid space to promote a product or service. A PR professional is able to identify key messages to present your story to specific media with a view to obtaining free editorial coverage.

Communications materials can be used to promote an organisation, product or service to existing and potential customers. Materials can include brochures, websites, newsletters, reports or speeches - all professionally written and designed according to the individual style of the organisation.



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